The keystone  /  the result

Time, money, and a richer life.

The six stones carry the arch. The keystone is what they produce, and it is not a seventh stone you switch on.

This is the ledger. One page a month, in your own numbers, sent to you whether it flatters us or not.

The keystone: the result

What the monthly ledger shows

One page, the first two working days of the month, stone by stone. It is the whole product in one document, and it is the thing you check us against.

Hours returned

Hours handed back this month, per stone, counted from the work the agent actually did. Not a feeling. A count.

Dollars found or saved

Money found, money saved, and money that stopped leaking: a deadline met, a subscription killed, a return filed on time.

What we caught

Every finding that reached you, what it was, and who read it before it got to you. Including the ones you would rather we had caught sooner.

How the hours and the dollars are counted

The rule

  • They send counts. We compute the hours.
  • Agents never estimate their own hours
  • Every hour traces to a task type with a ratified standard time
  • A dollar is only counted if it can be pointed at

What that means in practice

  • A count is a number of real events: chases, returns, findings, filings
  • The standard time per task type is timed on real work, then written down
  • Anything we cannot measure prints as not measurable, never as a guess
  • You can audit any line, and the audit page tells your accountant how

Modelled until measured

Our own numbers, the ones on the home page, are modelled by us, not measured: real run counts multiplied by estimated standard times. We say that on every page the number appears, and we will keep saying it until the standard times are ratified against real work. When we quote a figure for your company, it is an estimate, and it is labelled an estimate.

Your ledger is the other thing. It replaces every estimate with what actually came back, and it is the only number either of us should argue about.

A richer life is reported in your words

The ledger counts hours and dollars. It does not put a number on the third part of the keystone, and we never will. What we do instead is ask, once a month, in one line: what changed for you that we could not have counted?

Your answer goes into the ledger in your own words, unedited. That is the part of the result that matters most and the part no metric survives, so we do not pretend to measure it.

What the ledger is not

Not a dashboard

A dashboard is something you have to remember to open. The ledger arrives, on a date, whether or not you were thinking about us.

Not a promise

If a month is thin, the ledger says so, and we tell you why before you ask. If the ledger does not show the time back, you should not be paying us. That is the test.

Every month, one page. Every day, one screen.

Hours handed back. Dollars found or saved. Every open item, who owns it, and when it closes. You open it any time, and so do the people you name.

Harborview Services · workspace Sample
Business development
4
Conversations in play, each with a next step and a date.
Next follow-up: Tue 11:00
Operations
12
Open items. Three are due today and two are waiting on someone else.
Oldest open item: 2 days
Money
$18,400
Found or saved this month, with the line it came from.
Two invoices cleared
Aspirations
3 of 9
Steps done on the next location, broken down so it stops being a someday.
Next: site survey
Security
All clear
Access, backup and permission checks, on a schedule, with a record.
Last review: 6 days ago
Family and life
3
Evenings held this week. This one we count on purpose.
No weekend work
● Live Updated 4 minutes ago Seen by you, and the two people you named Runs in your own accounts

A representation of a live client dashboard. Based on real figures from a current client, with names and sensitive numbers changed to protect confidentiality.

If the ledger does not show the time back, you should not be paying us.

The objective

The number one objective is time back. So we count it.

Every stone reports the hours it takes off your plate. Not a feeling. A ledger, in your own numbers, sent to you every month.

6 + 1
Six stones report the hours they take back, in your own numbers from the assessment. The keystone is the ledger that proves it, or does not.
Monthly
one page: hours returned, steps completed, what the agents handled, what they flagged.
Yours
if the ledger does not show the time back, you should not be paying us. That is the beta test.
How it works

Three steps. One of them is a conversation.

STEP ONE

Assess

The six-stone questionnaire. You tell us where the week actually goes, stone by stone, and the assessment adds up what is recoverable, then hands you the keystone: one number.

STEP TWO

Build

A working session, two to three hours. We configure your agents around your real systems and your real week. A person does this, not a wizard.

STEP THREE

Run

Your agents work. Your advisor reviews and tunes them every week. You get the output, the ledger, and the time.

The founding case

We built it for ourselves first. Here is the receipt.

Before pplAGI was a product it was one operator's week, rebuilt. This is our own operation, and it is the only reference we have. We say that plainly, and we say it on every page the number appears.

THE NUMBER
125.8 hours a week

Modelled by us, not measured. Real run counts across our own operation, multiplied by estimated standard times. Most of it sits with one person: the principal who was the router for everything.

THE METHOD

How we got that number

We counted what the agents actually did across 909 Construction and WilliamMarkDesigns, 55 live agents in one month, then multiplied each task type by a standard time. The standard times are estimates, and the count is the only measured part.

When the standard times are ratified against real work, this number changes, and we will publish the new one rather than quietly keep the old.

This is not a client. It is us. Your assessment gives you your own estimate, labelled an estimate, and the monthly ledger either proves it or it does not.